PERSONAL EAR CARE · GOSPORT, FAREHAM & SURROUNDING AREAS
Examination, treatment & support

Your ears.
A clear plan of care.

From a closer look inside your ears to wax removal and hearing screening, every appointment starts with understanding what you need.

01 /

Digital ear examination

I use digital otoscopy to examine your ear canals and eardrums. We’ll discuss your symptoms and ear history before deciding whether wax removal is appropriate.

An examination is useful when you’re unsure whether a blocked feeling or a change in hearing is caused by wax. I’ll explain my findings and any further advice needed.

If no wax removal is needed, the consultation and examination fee is £25.

02 /

Microsuction wax removal

Microsuction uses a small suction device to remove wax under visual guidance. Treatment is offered after examining your ears and checking that it is suitable for you.

I’ll explain the process before starting. If wax is too hard, the ear is sensitive or treatment needs to stop, I’ll talk you through a plan for completing your care.

Free follow-up appointments are included until your wax removal treatment is complete.

03 /

Hearing screening

A hearing screening check is available free after treatment. It can help identify whether further hearing assessment would be useful.

Screening gives an initial indication of your hearing. It does not replace a full diagnostic assessment by an audiologist or medical specialist.

If hearing concerns remain, we’ll discuss an appropriate next step.

04 /

ENT & audiology support

Through the Tympa system, I can request remote advice and guidance from ENT and audiology professionals, and arrange referral where appropriate.

Where medical assessment is needed, I may also advise you to contact your GP. The route depends on your symptoms and the examination findings.

No additional fee for the ENT and audiology advice or referral service where needed. Response times and onward appointments vary.

Straightforward prices

Clear care.
No hidden extras.

The same treatment prices at home or in the clinic. No mileage fees, no same-day appointment surcharge.

Prices from 1 November 2026. Follow-up appointments to complete your wax removal treatment are free. Please allow 30–60 minutes for your appointment.

Your appointment, step by step

Know what
to expect.

Please allow around 30–60 minutes. The time needed depends on your examination and treatment.

  1. A conversation first

    We’ll discuss what has been bothering you, your ear history and any concerns about the appointment.

  2. An examination and explanation

    I’ll look inside your ears and explain whether wax removal is suitable. We’ll discuss treatment before you decide to proceed.

  3. Treatment at your pace

    If appropriate, I’ll carry out microsuction. You can ask questions or request a break at any point.

  4. Aftercare and next steps

    We’ll review the outcome, discuss aftercare, and arrange a follow-up or further advice if needed.

Before and after your visit

A little preparation
helps.

Your ear history matters. Please share anything that may affect an examination or treatment when arranging your appointment.

Before your appointment

Let me know about previous ear surgery, a perforated eardrum, grommets, recent infection or problems during earlier wax removal. Mention any access, communication or sensory needs too.

Follow your appointment instructions about wax softening. Do not use wax-softening drops with a perforated eardrum; if you have had surgery or are unsure, ask a clinician before using them.

After your appointment

I’ll give you advice based on your ears and the treatment carried out, including any follow-up plan.

Avoid putting cotton buds or other objects inside your ears. If hearing difficulties continue after wax treatment, seek further assessment rather than assuming more wax is the cause.

Sudden hearing loss needs urgent advice

For hearing loss that starts suddenly, worsens over days or weeks, or comes with earache or discharge, ask for an urgent GP appointment or contact NHS 111. Do not wait for a routine wax appointment. Read NHS hearing loss advice ↗

A few helpful answers

Before you
come along.

A little reassurance before your appointment.

How long does an appointment take?

Please allow around 30–60 minutes. This gives us time to discuss your symptoms, examine your ears and carry out treatment where suitable.

What if I don’t have any wax?

If no wax removal is needed, the consultation and examination fee is £25. I’ll explain what I can see and advise on an appropriate next step.

Does microsuction hurt?

Experiences vary. Microsuction can sound loud and may cause discomfort, particularly with hard or sensitive wax. Tell me how you’re feeling and I can pause or stop.

Should I use ear drops beforehand?

Preparation depends on your ears and medical history. Please follow your appointment instructions and ask for advice before using drops if you’re unsure. Do not use wax-softening drops if you have a perforated eardrum.

What if the wax can’t be removed in one visit?

I’ll explain the next steps and any preparation needed. Follow-up visits to complete your wax removal treatment are free.

Can I book for a child?

This service is for adults aged 18 and over. For a child with ear or hearing concerns, please contact their GP for advice about suitable care.

What’s the cancellation policy?

Please give at least 48 hours’ notice if you need to cancel or rearrange. A £25 cancellation fee applies within 48 hours.

Can I pause or stop treatment?

Yes. Tell me if you feel uncomfortable, anxious or need a break. I’ll pause or stop and discuss what feels appropriate next.

What if my ears need medical attention?

I’ll explain the concern and advise on the next step. That may include contacting your GP or using the ENT and audiology advice and referral service.

Are the home visit prices different?

No. The same prices apply at home and in the clinic. There is no additional travel or mileage charge within the areas I cover.

Your local ear care starts here

Let’s make things clearer.

Choose a home visit or a Thursday clinic appointment.

Book with Jane

Appointments and availability are managed securely through Square.